- Turnaround management of distressed and non-performing hotels
- Acquisition or lease, refurbishment and profitable operation
- Pre-opening support for new properties
- Standard operating procedure (SOP) development
- Operational audits and performance monitoring
- Revenue optimisation and yield management
- Guest experience systems
- Franchise-readiness preparation
- Feasibility studies and hotel business plans
- Investment advisory for hospitality projects
- Strategic business plans, marketing plans and budgets
- Capital-improvement planning
- Organisational structure and staffing plans
- Quarterly owner–management review meetings
- Market analysis and competitive benchmarking
- Hotel software and ICT advisory
- Staff induction and onboarding programmes
- Front office and reception excellence
- Housekeeping standards and room care
- Food & beverage service training
- Supervisory and management development
- Customer service excellence
- Hospitality leadership coaching
- HR systems, recruitment support and good-practice guidance
- Hygiene and kitchen inspections
- Fire and safety compliance reviews
- Tourism standards audits
- Facility and preventive-maintenance audits
- Financial controls assessment
- Procurement and stock-control reviews
- Mystery guest assessments
- Adville Class certification audits
- Financial statements, analysis and monthly reporting
- Budget development, review and cash management
- Payroll structuring, administration and audit
- Accounts receivable and payable oversight
- Cost-control and internal-control systems
- Procurement systems and supplier management
- Capital expenditure budgets
- Departmental profitability and benchmarking analysis
- Tourism project advisory and facilitation
- Event and conference planning
- Cultural tourism development
- Heritage tourism strategy
- Government and institutional facility advisory — universities, guest houses, hospitals, conference centres
- Sales and marketing setup, plans and materials
How we work with you
Choose the engagement model that fits your property and your goals.
Retainer Partnership
Continuous monthly or quarterly support: scheduled inspections, staff training, advisory visits and performance reviews — ideal for owners who want a standing expert partner.
Project Consultancy
Defined one-time engagements: hotel setup and pre-opening, feasibility studies, SOP manuals, restructuring exercises and training workshops with clear deliverables.
Adville Class Certification
A full technical and operational audit leading to Platinum, Silver or Bronze classification — with a tailored support programme for each tier. Learn about Adville Class →
Not sure where to start?
Request a free introductory audit and we'll recommend the right combination of services for your property.
Request a Free Audit